Privacy Policy

Definitions:

'AML' ('AML/CFT') refers to the Anti-Money Laundering and Countering Financing of Terrorism Act 2009

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‘Asset’ refers to a property or a business related to you.

 

Lyons Asset Brokerage Limited (‘Lyons’, ‘our’, ‘us’, and ‘we’) refers to the company/entity which has engaged with you or which you have engaged with.

 

‘Personal information’ (‘information’) is information and data that relates directly or identifies you or your asset/s.

 

‘Person’ (‘persons’, ‘business’, ‘entity’, ‘company’, ‘trust’) which the personal information relates to.

 

Introduction

The Privacy Policy (policy) documents how we use, collect, store, process and disclose information related to you and your asset information to clients. We place significant importance in protecting your information. We are committed to upholding our obligations under the Privacy Act 1993 and its, and any relevant privacy laws including but not limited to the General Data Protection Regulations 2018 (GDPR).

 

When personal information is created not under an agency agreement the terms of this policy take effect. The policy should be read in conjunction with an agency agreement if we are the agent responsible for brokering an asset on your behalf. If a conflict of the policy and the signed agency agreement arises the terms of the agency agreement will take precedence over this policy.

 

By using our services and providing us with your personal and asset information, you are consenting to us collecting, storing, processing and disclosing relevant information in accordance with this policy and the Privacy Act 1993.

 

Why does Lyons Asset Brokerage Limited collect personal information?

• To evaluate and tailor our services to you

• In order to meet legal obligations with regards to (but not limited to) Anti-Money Laundering and Countering Financing of Terrorism Act 2013

• To create reports on the market place using aggregated anonymous and unidentifiable data

• To ensure our obligations under the Real Estate Agents Act 2008 are met by providing comparable market data

• To better our business conduct with true and relevant market information.

 

Information collected (but not limited to):

Will depend on your status of engagement (vendor, landlord, tenant, buyer)

• Full name

• Contact information (email address, postal address, and phone numbers)

• Date of birth (AML requirements for agencies)

• Residential address  (AML requirements for agencies)

• Bank details and source of funds (AML requirements for agencies and for payment of deposits or refunds)

• Trust Deed if necessary (AML requirements for agencies)

• Subscription details

• Asset details (including but not limited to tenant/lease information, seismic reports and registered valuations)

• Company information (job title, department, and organization).

 

Information collecting:

• Directly with you or with your authorised representative/s via phone (call or text), email, face-to-face meetings, or video conferencing;

• Referrals by a third party person

• Publicly available information: (such as but not limited to the Companies Register, Property Guru, White Pages, Google, and social platforms)

• Internally: We may create internal information based on what we know about you to better our service

• Through use of our website cookies may be used (you will be notified upon accessing our website) to collect:

  • IP address

  • Device screen size

  • Country where website was accessed

  • Pages visited related our website

  • Date and time of visit.

 

Authorised Representatives: 

If you are providing information on behalf of a third party you confirm:

• All information collected has been done so with authorisation from the person to whom it relates to

• It has been done in accordance with the Privacy Act 1993 and any other relevant laws

• You have taken the necessary steps to ensure the information is true and correct.

 

Information Management:

We take all reasonable steps to ensure your information remains private. We hold information for the length of that we believe is necessary for the purpose of initial collection or for the legal amount of time required by specific laws and regulations. 

Our internal systems are based on cloud computing protocol and require user authentication

• Our internal database and systems are supported by recognised global companies that meet relevant security standards and regulations

• To the best of our ability, internal safeguards are in place to ensure information and data are secured against unauthorised disclosure, destruction or misuse of your information.

 

Disclosure of Information:

• Internally with brokers, staff and contractors

• Marketing material (related asset information such as tenant/lease details)

• Credit reporting and debt collection agencies

• Body Corporate (if related)

• Government agencies and anyone requiring your personal information under law and regulations. Specifically, the Department of Internal Affairs to meet AML/CFT requirements

• Your professional advisers such as but not limited to lawyers, accountants, and trust notaries

• Any other disclosed information which is not accessible to the public will be confirmed in writing from you or as stated in our agency agreement.

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International Disclosure of Information:

• Your information will not be disclosed to parties outside New Zealand unless it relates to an asset transaction whereby an overseas buyer/seller/tenant/developer requires the information to execute the transaction.

 

Access of Information

Under the Privacy Act 1993, you have the right to access and request correction of the information we hold that relates to you or your asset. 

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You may also request information to be corrected that you know to be untrue or inaccurate. If you wish to correct publicly available information or technical information (lease details, consents, plans, etc) you must provide a certified document.

We have the right to change the form in which your information is stored and processed internally.

 

Third-Party Links:

• Any links on our website, marketing materials to a third party are not the responsibility of Lyons Asset Brokerage Limited. We make no representations or warranties in relation to the privacy practises, information management and/or content of third parties as they are responsible for their own privacy policy. 

 

Email Subscription

We will send you an email upon receiving your personal information to confirm whether you would like to opt-in for bulk newsletters, or bulk listing mail-puts.

 

If you wish to be taken off our mailing list please email us in the Contact page on our website.